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    QBCC Licensed20+ Years Experience1000+ Audits CompletedQLD & NSW CoverageSafety FirstIndustry LeadersQBCC Licensed20+ Years Experience1000+ Audits CompletedQLD & NSW CoverageSafety FirstIndustry Leaders

    QBCC Licensed • 20+ Years Experience

    AS 4084:2023 Compliance Hub for Pallet Racking

    The current Australian Standard for steel storage racking — explained without the jargon, with practical guidance for QLD and NSW operators.

    TL;DR

    • AS 4084:2023 governs the design, install and inspection of all steel pallet racking in Australia.
    • Annual inspections by a competent person are mandatory, plus weekly visual checks by warehouse staff.
    • Damaged components must be classified Red, Amber or Green and unloaded if Red.
    • PCBUs (operators, owners, employers) carry the legal duty under WHS law to comply.

    Key Takeaways

    • AS 4084:2023 replaces AS 4084-2012 with stricter design loads and clearer inspection language.
    • A 'competent person' must hold engineering or installer credentials — your forklift driver does not qualify.
    • Load notice signs are mandatory at every aisle entry and must reflect the current pallet weights.
    • Failing to comply exposes the PCBU to fines and personal liability under the WHS Act.
    • Most Australian insurers now require evidence of an annual external audit at renewal.
    Reviewed by Matt Gade — QBCC-licensed installer & lead inspector

    In this hub

    Explore this hub

    Three deep-dive articles unpack inspection cadence, who can sign off, and how to classify damage under AS 4084.

    Overview

    What is AS 4084:2023 and who does it apply to?

    AS 4084:2023 is the current Australian Standard titled Steel storage racking — Design, installation and use. It was published in 2023 and supersedes the long-standing AS 4084-2012 edition. Any business that owns, operates or leases warehouses with steel pallet racking — from a single bay to a 50,000-pallet DC — sits inside its scope.

    Crucially, the Standard is referenced by SafeWork NSW and Workplace Health and Safety Queensland as the benchmark for what is "reasonably practicable" under the WHS Act. That makes compliance effectively mandatory for any PCBU (Person Conducting a Business or Undertaking).

    What's new

    What changed in the 2023 edition

    The 2023 edition is not a complete rewrite, but the changes matter. Engineers, installers and inspectors in QLD and NSW have all updated their procedures around the following areas:

    • Updated load combination factors aligned with AS/NZS 1170.
    • Expanded scope covering drive-in, push-back and cantilever systems.
    • Stricter rules on replacing damaged uprights with manufacturer-original components.
    • Clearer documentation requirements for annual inspection reports.
    • Updated guidance on baseplate anchorage in concrete slabs.
    • Tighter language on competent-person qualifications.

    Inspection cadence

    The four levels of inspection AS 4084 expects

    The Standard splits inspection responsibility across four cadences. Each one has a different competence requirement and a different documentation expectation.

    CadenceWhoOutput
    Daily walk-aroundWarehouse staff (forklift operators, supervisors)Verbal escalation of obvious damage
    Weekly visualTrained warehouse supervisorWritten log entry
    Monthly / quarterly internalDesignated competent in-house inspectorInternal report with photos
    Annual externalIndependent competent person (engineer or installer)Formal AS 4084 report with RAG ratings

    Quick check

    If you cannot produce a written external AS 4084 report dated within the last 12 months, you are not currently compliant.

    Roles

    Who is a 'competent person'?

    AS 4084:2023 reserves several inspection and sign-off responsibilities for a "competent person". This is one of the most misunderstood parts of the Standard. A competent person is someone with documented training, qualifications and experience — not simply the most senior warehouse staff member.

    • Chartered structural engineer (RPEQ in Queensland, CPEng nationally).
    • Manufacturer-trained and certified racking inspector.
    • QBCC-licensed installer with documented inspection competency.
    • Holder of an SARI (Specialist Approved Racking Inspector) credential.

    PCBU duties

    Your legal obligations under WHS law

    Under the WHS Act (mirrored in QLD, NSW and most other states), the PCBU has a non-delegable duty to ensure the workplace is safe so far as is reasonably practicable. For racked warehouses, regulators expect — at minimum — annual external inspections, current load notice signage, an incident reporting procedure and a documented damage-replacement policy.

    Failing on any of these exposes officers personally under section 27 of the Act. Penalties for category 1 offences exceed $3 million for body corporates and $600,000 plus imprisonment for individuals.

    Need expert help?

    Book an AS 4084:2023 Compliance Audit

    Independent, written reports against the current Standard for warehouses across Queensland and New South Wales — turnaround within 5 business days.

    FAQ

    Frequently Asked Questions

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